Frequently Asked Questions

  • Yes, we ship internationally to most countries. Additional shipping charges may apply, and delivery times may vary.
  • Delivery times vary depending on your location and the shipping method chosen. Typically, orders are processed within 1-2 business days and delivered within 7-11 business days.
  • We accept all major credit cards (Visa, MasterCard, American Express) as well as PayPal for secure transactions.
  • Unfortunately, orders cannot be modified or canceled once they have been placed. Please review your order carefully before confirming.
  • Simply browse our products, select the items you want, and add them to your cart. Proceed to checkout, fill in your details, and complete the payment process.
  • At the moment, we operate exclusively online. However, we are always looking to expand, so stay tuned for updates on any new store locations.
  • Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your delivery.
  • We offer a 30-day return policy for items in their original condition. Please refer to our Returns & Exchanges page for detailed instructions on how to initiate a return.
  • If you would like to exchange an item for a different size or color, please contact our customer service team, and they will assist you with the exchange process.
  • While it's not required to create an account, having one allows for faster checkout and access to order history and tracking information.
  • You can reach our customer service team via email at support@kubikstore.com or through our Contact Us page. We strive to respond to all inquiries within 24 hours.
  • Yes, we take the security of your personal information seriously. Our website uses encryption technology to protect your data during transmission.